Sales

SDR: How to Listen to the Customer Attentively

Sales Simulation
20 minutes
Started: 24

You will learn how to…

  • Avoid common mistakes in sales
  • Be attentive to detail
  • Make speaking more professional
  • Develop personal qualities for successful sales

Eduson

What is this simulator about

Your client may be very interested in your product and wants to make a deal with your company, but he also can have some terms and conditions to discuss. Attentive listening is a very important skill for any SDR. Otherwise, there is an opportunity to spoil the deal.

In this simulator, you will learn how to listen to the customer attentively, clarify and ask follow-up questions, paraphrase and confirm understanding, summarize what has been said. The simulator will consist of a lot of audio materials, multiple choice, and other exercises to help you learn attentive listening.

Who is this
simulator for?

  • All sales professionals
  • Sales development reps
  • Sales managers
Announcing a new e-learning platform for individual clients: Eduson Academy
Find out more