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15 minutes
Pre-recorded sales conversations
Practice to make skills second nature
Sales

Handling Objections: Feel-Felt-Found Technique

You will learn how to…
Overcome customer objections
Actively guide the dialogue with the client
Build rapport with clients
Write effective sales scripts
Sales Simulation

What is this simulator about

You will learn how to handle objections using the Feel-Felt-Found technique. In this technique, you change your prospect’s opinion in 3 steps. First, empathize with how your prospect feels. Second, tell about your other client who felt the same way. Third, reveal what positive outcome they found when they agreed to go with your offer.

In this simulator, you will practice composing Feel-Felt-Found answers to objections such as “The price is too high,” “We already have a supplier,” “We handle that in-house,” and others. You will also have an opportunity to listen to pre-recorded sales conversations to learn about common mistakes made when using the Feel-Felt-Found technique.

The simulation consists of 5 exercises chosen randomly from the question base. When you complete the simulation, you will be able to download a PDF summary with the description of the technique and sample scripts for answering 4 common objections. If you need more practice, just restart the simulator and you will get 5 more exercises.

 

Who is this
simulator for?

  • All sales professionals
  • Account executives
  • Sales development reps
  • Call center agents