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15 minutes
Practice to make skills second nature
Sales | Inbound Call Center Agent career

Learning the Proper Sales Call Etiquette

You will learn how to…
Work towards a solution
Conduct negotiations by phone effectively
Develop sales skills
Manage sales negotiations
Sales Simulation

What is this simulator about

This simulator is designed for call center personnel.

You will learn the proper sales call etiquette, which includes
things like proper introductions, the best ways to call clients back, referencing earlier conversations with clients, transferring calls,
and good ways to end conversations.

The simulator will consist of multiple choice, fill in the blank, drag and drop, and other exercises to help you learn proper sales
call etiquette.

 

Who is this
simulator for?

  • All sales professionals
  • Sales managers
  • Call center managers
  • Call center agents