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Practice to make skills second nature

How to Up-Sell in Retail Stores

You will learn how to…
Analyze customer's needs
Overcome customer objections
Improve up-selling skills
Sell a better product without being pushy
Sales Simulation

What is this simulator about

Upselling is a very important technique every salesman should have in their arsenal. Mastering it can help create a win-win situation to the salesperson as well as the customer by selling a product that is best for the customer and rising average order value at the same time.

This simulator will advise you on how to master up-selling skills in retail and will provide useful techniques, which you can directly apply to your day-to-day work. You will help 3 sales assistants from offline retail stores go through 5 steps to sell a more expensive version of a product that the customer is buying.


Who is this
simulator for?

  • Sales managers
  • Client managers