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19 minutes
Interactive Video

How to Respond To Client’s Objections

You will learn how to…
Manage sales negotiations
Overcome customer objections
Conduct negotiations by phone effectively
Handle complaints of angry customers
Richard Adams
Eduson Tutor
Lecturer's bio
Lecturer's bio

Richard Adams is an Eduson tutor. He has over 10 years of experience in sales and management.

Started: 1599
Rating: 90%

What is this course about?

This mini-course will teach you how to work with objections from others, and understand the nature of different objections. You will learn how to respond to a client’s basic objections and will be able to quickly find an answer to the most unexpected questions. You will learn how to pose questions to a client in such a way as to avoid encountering any objections. Once you have seen this lecture, you will be able to convince anybody over to your side.


Who is this course for?

  • All sales professionals
  • Sales managers
  • Client managers
  • Beginner sales reps
  • Call center agents