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17 minutes
Interactive Video

How to Sell Over the Phone

You will learn how to…
Manage sales negotiations
Overcome customer objections
Confidently use your voice and gestures
Present products or ideas in a lively and interesting way
Richard Adams
Eduson Tutor
Lecturer's bio
Lecturer's bio

Richard Adams is an Eduson tutor. He has over 10 years of experience in sales and management.

Started: 1143
Rating: 91%

What is this course about?

This mini-course covers the basics of telephone sales. This lecture will show you the differences between selling over the phone and face-to-face. You will master the technique of active listening and learn how to control your voice, which will help to enhance your effectiveness during a telephone presentation. We will analyze case studies from Zambon Farma and Groupon.


Who is this course for?

  • Entrepreneurs
  • All sales professionals
  • Sales managers
  • Client managers
  • Call center agents