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22 minutes
Interactive Video

How to Conduct Tough Negotiations with Clients

You will learn how to…
Defend your company's interests in complex negotiations
Develop a detailed negotiation strategy
Constructively discuss hard topics, such as violations, fraud, and debt
Control your emotions in difficult situations
Richard Adams
Eduson Tutor
Lecturer's bio
Lecturer's bio

Richard Adams is an Eduson tutor. He has over 10 years of experience in sales and management.

Started: 984
Rating: 91%

What is this course about?

This mini-course will train you to work in an emotionally tense atmosphere. The reasons for conducting tough negotiations can originate from dissatisfaction with cooperation, breach of obligations and fraud. You will learn 7 techniques to prepare for the negotiations by Jeff Wise: interests, alternatives, options, legality, obligations, relationships and communication. The mini-course will enable you to develop a well-thought plan of conducting negotiations, prepare thoroughly to achieve the best outcome for you.


Who is this course for?

  • Entrepreneurs
  • VPs of sales
  • Account executives
  • Sales development reps
  • Sales managers
  • Client managers