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20 minutes
Practice to make skills second nature

AE: How to Listen to the Customer Attentively

You will learn how to…
Avoid common mistakes in sales
Develop personal qualities for successful sales
Develop sales skills
Make speaking more professional
Sales Simulation

What is this simulator about

Your client may be very interested in your product and wants to make a deal with your company, but he also can have some terms and conditions to discuss. Attentive listening is a very important skill for any AE. Otherwise, there is an opportunity to spoil the deal.

In this simulator, you will learn how to listen to the customer attentively, clarify and ask follow-up questions, paraphrase and confirm understanding, summarize what has been said. The simulator will consist of a lot of audio materials, multiple choice, and other exercises to help you learn attentive listening.

 

Who is this
simulator for?

  • All sales professionals
  • Account executives
  • Sales managers