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10 minutes

How to Greet Your Customers

You will learn how to…
Successfully work with clients in retail sales
Correctly greet your visitors
Work with multiple customers simultaneously
Jim Dion
expert in the field of sales
Lecturer's bio
Lecturer's bio

Jim Dion is a renowned consultant, speaker and business coach in many countries. He is one of the leading experts in the US and Canada on consumer trends, retail sales and customer service. Dion is known for his strategic solutions to retail issues.

At the beginning of his career he worked for big companies like Levi Strauss, Sears and Gilmore Department Stores. He consulted well known firms, such as Ritz-Carlton, Harley- Davidson and Hummer. He delivers seminars and lectures to the staff members of many companies, including Microsoft, IBM, Williams Sonoma, ASICS, Swarovski and Macy’s. He also appears as an expert on NBC, Fox News, First Business and CNN US.

Started: 1211
Rating: 92%

What is this course about?

In this mini-course you will learn how to greet your customer without sounding pushy. Jim Dion will address questions such as goals of the greeting, optimal distance between a salesperson and a customer, eye contact, etc. You will learn how to make new customers feel welcome even if you are busy talking to your other clients. The “How to Greet a Customer” mini-course will help you make the most out of your first contact with every customer.


Who is this course for?

  • Store managers