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30 minutes
Practice to make skills second nature

How to Build Rapport with Customers

You will learn how to…
Build rapport with clients
Correctly conduct the dialog with a client
Establish a contact with customers
Establish a feeling of friendliness with customers
Sales Simulation

What is this simulator about

Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. With this simulator, you will learn how to build trusting relationships with your customers. You will learn 4 most effective techniques for building rapport: empathy, authenticity, similarity and using shared experience.

The simulator is aimed at those who want to increase their sales performance establishing a mutual feeling of friendliness with the clients.

Who is this
simulator for?

  • Sales managers
  • Personal assistants
  • Client managers
  • Retail salespeople