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30 minutes
Practice to make skills second nature

How to Listen to Customers Attentively

You will learn how to…
Analyze customer's needs
Correctly conduct the dialog with a client
Make speaking more professional
Use active listening for establishing rapport
Sales Simulation

What is this simulator about

If you want to get the really expressive sales, the really loyal clients, you and your crew better learn how to communicate with customers. That starts with a better job of listening. When you do that well you hear opportunities where most retailers don’t.

In this simulator, you will master your skills to actively listen and react, restate, and encourage your customer to engage with you.

 

Who is this
simulator for?

  • Sales managers
  • Personal assistants
  • Client managers