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21 minutes
Interactive Video
Sales | Sales Team Lead career

How to Write a Telephone Sales Pitch

You will learn how to…
Make cold calls
Make customers interested
Conduct negotiations by phone effectively
Close the deal with the client
Lisa Graham
Eduson Tutor
Lecturer's bio
Lecturer's bio
Started: 703
Rating: 91%

What is this course about?

This mini-course addresses sales calls and teaches how to write a sales script (instructions) for the operator. You will be able to teach your operators to greet customers professionally, clearly communicate the reason for the call, uncover clients’ needs, explaining them the features and benefits of the offer through speech patterns (hearing, visual, moving), overcome objections and lead them to closing the sale. The knowledge acquired during the mini-course will enable you to create script scenarios for the operators and continuously improve them by analyzing clients’ feedback.


Who is this course for?

  • All sales professionals
  • Sales managers
  • Client managers
  • Sales development reps
  • Beginner sales reps
  • Call center agents
  • Call center managers