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15 minutes
Branching Storyline
Practice to make skills second nature
Power phrases for sales
Sales

How To Deal With A Customer Who Has Been through a Voicemail Hell

You will learn how to…
Manage sales negotiations
Conduct negotiations by phone effectively
Handle complaints of angry customers
Overcome customer objections
Dialogue Simulation

What is this course about?

You are an account manager at a big company producing electronics. You support customers by answering their phone queries. How would you deal with an irate of voicemail hell customer?

In this simulation, you will learn 5 techniques for dealing with customers who got really annoyed with the voicemail they had to use to get to you.

 

Who is this course for?

  • All sales professionals
  • Sales development reps
  • Sales managers
  • Client managers
  • Call center managers
  • Call center agents