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6 hours
14 lectures
14 tests
Interactive Video
Lecture 1/14: Introduction to Quality
Manufacturing

How to Efficiently Manage Quality

You will learn how to…
Organize the production process
Improve the product and service quality
Consolidate relations with suppliers
Effectively manage your company's reputation
Tracy Owens
Video course
Started: 1250
Rating: 90%

What is this course about?

This course is dedicated to quality management. It is based on the classical concept of production management (Six Sigma) and lean production. The knowledge acquired from the lectures will enable managers to optimize the production process, improve the product and service quality, consolidate relations with their suppliers, and view the company’s operation through the eyes of consumers. This will enhance the managers’ personal efficiency since they will get practical advice and tools needed for developing improvement proposals and implementing them.

 

Who is this course for?

  • Project managers
  • Top managers
  • Department heads
  • Quality managers

Course Program

2
10:19
Begin with the Customer Free
3
21:33
Seven Basic Quality Tools
4
15:05
Seven Basic Quality Tools (continued)
5
20:40
Lean Enterprise: the Lean Journey
6
09:17
Lean Enterprise: Next Steps in Lean
7
13:02
Lean Enterprise: Kaizen Events
8
24:41
Six Sigma: DMAIC Projects
9
10:13
Six Sigma: Design for Six Sigma
10
15:09
Quality Metrics
11
12:30
Supplier Quality
12
12:36
Training for Quality
13
07:23
Innovation is Quality for Tomorrow
14
09:36
Developing Your Quality Strategy
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