Sales
Handling Objections: Feel-Felt-Found Technique
You will learn how to…
- Overcome customer objections
- Actively guide the dialogue with the client
- Build rapport with clients
- Write effective sales scripts
Including You Will Disassemble 5 cases
Eduson
Eduson Tutor
Lecturer's bio
The course consists of lectures by leading Silicon Valley executives, who will share their practical experience. You will be given guidelines for starting a company and how to scale it.
Attorney Martin Nichols, a partner in the Corporate and Finance group, will cover the legal issues you will encounter during the process.
Top investors, including VC Funding guru John Doerr from Kleiner Perkins Caufield & Byers, will explain how VCs can use their connections, experience and recruiting capabilities to help you manage your company.
What is this simulator about
You will learn how to handle objections using the Feel-Felt-Found technique. In this technique, you change your prospect’s opinion in 3 steps. First, empathize with how your prospect feels. Second, tell about your other client who felt the same way. Third, reveal what positive outcome they found when they agreed to go with your offer.
In this simulator, you will practice composing Feel-Felt-Found answers to objections such as “The price is too high,” “We already have a supplier,” “We handle that in-house,” and others. You will also have an opportunity to listen to pre-recorded sales conversations to learn about common mistakes made when using the Feel-Felt-Found technique.
The simulation consists of 5 exercises chosen randomly from the question base. When you complete the simulation, you will be able to download a PDF summary with the description of the technique and sample scripts for answering 4 common objections. If you need more practice, just restart the simulator and you will get 5 more exercises.
Who is this
simulator for?
- Call center agents
- Sales development reps
- Account executives
- All sales professionals
