Sales
How to Respond To Client’s Objections
Mini-course
19 minutes
Started: 2875
Rating: 92%
You will learn how to…
- Manage sales negotiations
- Overcome customer objections
- Conduct negotiations by phone effectively
- Handle complaints of angry customers
Richard Adams
Eduson Tutor
Lecturer's bio
Richard Adams is an Eduson tutor. He has over 10 years of experience in sales and management.
What is this course about?
This Eduson.tv mini-course will teach you how to work with objections from others, and understand the nature of different objections. You will learn how to respond to a client’s basic objections and will be able to quickly find an answer to the most unexpected questions. You will learn how to pose questions to a client in such a way as to avoid encountering any objections. Once you have seen this lecture, you will be able to convince anybody over to your side.
Who is this course for?
- Call center agents
- All sales professionals
- Client managers
- Sales managers
- Beginner sales reps
