Sales
How to Sell Over the Phone
Mini-course
17 minutes
Started: 2769
Rating: 90%
You will learn how to…
- Manage sales negotiations
- Overcome customer objections
- Confidently use your voice and gestures
- Present products or ideas in a lively and interesting way
Richard Adams
Eduson Tutor
Lecturer's bio
Richard Adams is an Eduson tutor. He has over 10 years of experience in sales and management.
What is this course about?
This Eduson.tv mini-course covers the basics of telephone sales. This lecture will show you the differences between selling over the phone and face-to-face. You will master the technique of active listening and learn how to control your voice, which will help to enhance your effectiveness during a telephone presentation. We will analyze case studies from Zambon Farma and Groupon.
Who is this course for?
- All sales professionals
- Client managers
- Sales managers
- Entrepreneurs
- Call center agents
