How to Ask and Answer Client's Questions

The sales process is all about questions and answers, and this Eduson.tv mini-course will teach you how to form them correctly and voice them on time. You will be able to negotiate the deal by asking the right questions. You will also learn how to use open questions, resolution questions, questions with a negative answer, leading and concluding questions, as well as question-invitations and research-questions. The mini-course will illustrate how to use Franklin method in cases, when a customer is not sure about his decision. In addition, the mini-course will teach you to answer correctly the customers’ questions so that they have no doubt about your competence and the benefits of purchasing your product.