Sales
How to Negotiate through Telephone & Mail
You will learn how to…
- Conduct negotiations by phone effectively
- Defend your company's interests in complex negotiations
- Successfully negotiate via email
- Do not fall for the tricks of experienced negotiators
What is this course about?
In this Eduson.tv mini-course you'll learn about negotiations by telephone and e-mail. Charles Craver will explain how to prepare for telephone negotiations and why it is important to take the initiative and be the first one to call. You will learn practical tips that will make your negotiations by e-mail more effective and find out how you can protect your information by eliminating metadata from documents before sending them to your opponents.
This mini-course is part of a 3-hour course called "Negotiations and Bargaining".
Who is this course for?
- All sales professionals
- Client managers
- Sales managers
- Department heads
- Everyone involved in negotiations