Sales
How to Build Rapport with Customers
Sales Simulation
30 minutes
Started: 14
You will learn how to…
- Build rapport with clients
- Correctly conduct the dialog with a client
- Establish a contact with customers
- Establish a feeling of friendliness with customers
What is this simulator about
Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. With this simulator, you will learn how to build trusting relationships with your customers. You will learn 4 most effective techniques for building rapport: empathy, authenticity, similarity and using shared experience.
The simulator is aimed at those who want to increase their sales performance establishing a mutual feeling of friendliness with the clients.
Who is this
simulator for?
- Client managers
- Personal assistants
- Sales managers