Soft Skills
How to Listen to Customers Attentively
Sales Simulation
30 minutes
Started: 9
You will learn how to…
- Analyze customer's needs
- Correctly conduct the dialog with a client
- Make speaking more professional
- Use active listening for establishing rapport
Eduson
What is this simulator about
If you want to get the really expressive sales, the really loyal clients, you and your crew better learn how to communicate with customers. That starts with a better job of listening. When you do that well you hear opportunities where most retailers don’t.
In this simulator, you will master your skills to actively listen and react, restate, and encourage your customer to engage with you.
Who is this
simulator for?
- Client managers
- Personal assistants
- Sales managers
