Sales
How to Understand a Client's Emotional Response by Tone of Voice
Sales Simulation
15 minutes
Started: 32
You will learn how to…
- Conduct negotiations
- Assess a situation quickly
- Manage sales negotiations
- Understand consumer behavior
Eduson
What is this simulator about
The simulator will help you understand a client's emotional response to a purchase by the tone of his voice.
You will hear excerpts from the conversations of an insurance agent with his clients, after which you will have to define further steps based on the emotional state and the voice of the customer.
With the help of the simulator you will learn to analyze different situations and evaluate a customer’s behavior.
Who is this
simulator for?
- Everyone involved in negotiations
- All sales professionals
- Call center agents
- Sales managers
- Sales development reps
