Demo for companies

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How to Understand a Client's Emotional Response by Tone of Voice

Lecturer:

Eduson

The course consists of lectures by leading Silicon Valley executives, who will share their practical experience. You will be given guidelines for starting a company and how to scale it.

Attorney Martin Nichols, a partner in the Corporate and Finance group, will cover the legal issues you will encounter during the process.

Top investors, including VC Funding guru John Doerr from Kleiner Perkins Caufield & Byers, will explain how VCs can use their connections, experience and recruiting capabilities to help you manage your company.

Demo for companies
  • Course type
    Sales Simulation
  • Total duration
    15 minutes
  • Started
    32

What is this simulator about

The simulator will help you understand a client's emotional response to a purchase by the tone of his voice.

You will hear excerpts from the conversations of an insurance agent with his clients, after which you will have to define further steps based on the emotional state and the voice of the customer.

With the help of the simulator you will learn to analyze different situations and evaluate a customer’s behavior.

You will learn how to…

  • Conduct negotiations
  • Assess a situation quickly
  • Manage sales negotiations
  • Understand consumer behavior

Who is this
simulator for?

  • Everyone involved in negotiations
  • All sales professionals
  • Call center agents
  • Sales managers
  • Sales development reps

Course is unaccessible

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