Demo for companies

Phone number to contact the B2B team:

+7 (495) 182-83-33

+7 (800) 100-86-33

Please leave your contact information

Thank you for getting in touch. We will respond as soon as possible.

How to Keep Your Cool with Customers

Lecturer:

Eduson

The course consists of lectures by leading Silicon Valley executives, who will share their practical experience. You will be given guidelines for starting a company and how to scale it.

Attorney Martin Nichols, a partner in the Corporate and Finance group, will cover the legal issues you will encounter during the process.

Top investors, including VC Funding guru John Doerr from Kleiner Perkins Caufield & Byers, will explain how VCs can use their connections, experience and recruiting capabilities to help you manage your company.

Demo for companies
  • Course type
    Sales Simulation
  • Total duration
    15 minutes
  • Started
    20

What is this simulator about

This simulator will place the participant in a variety of situations where they will have to reach an agreement with a customer, whether that would be to sell them something, or to solve a problem they’re having.

Learn how to interpret what customers tell you correctly, how
to retain your composure in difficult situations, and how
to know what to sell and to whom in interactive scenarios.

You will learn how to…

  • Maintain your calmness
  • Get the correct type of feedback
  • Effectively deal with angry or upset customers
  • Pick up on clients' needs

Who is this
simulator for?

  • All sales professionals
  • Everyone involved in negotiations
  • Beginner sales reps
  • Call center managers
  • Sales managers

Course is unaccessible

Payment is required for this course.

Log in

Reset your password

Forgot password? Just enter the e-mail address you used for registration — we will send you a link to reset your password.

Please check your e-mail

A message with password recovery instructions was sent to you.

Please check your Email

A message with your access details has been sent.

Feedback about the website

Thank You!

Announcing a new e-learning platform for individual clients: Eduson Academy
Find out more