How to Keep Your Cool with Customers

Лектор:

В видео возможно упоминание Instagram и Facebook. Деятельность компании Meta Platforms Inc., которой принадлежит Instagram и Facebook, запрещена на территории РФ на основании осуществления ею экстремистской деятельности.

  • Тип курса
    Тренажер
  • Общая продолжительность
    15 минут
  • Начали
    20

О чем этот тренажер?

This simulator will place the participant in a variety of situations where they will have to reach an agreement with a customer, whether that would be to sell them something, or to solve a problem they’re having.

Learn how to interpret what customers tell you correctly, how
to retain your composure in difficult situations, and how
to know what to sell and to whom in interactive scenarios.

Вы научитесь…

  • Maintain your calmness
  • Get the correct type of feedback
  • Effectively deal with angry or upset customers
  • Pick up on clients' needs

Для кого этот тренажер?

  • All sales professionals
  • Everyone involved in negotiations
  • Beginner sales reps
  • Call center managers
  • Sales managers