Sales
How to Keep Your Cool with Customers
Вы научитесь…
- Maintain your calmness
- Get the correct type of feedback
- Effectively deal with angry or upset customers
- Pick up on clients' needs
О чем этот тренажер?
Learn how to interpret what customers tell you correctly, how
to retain your composure in difficult situations, and how
to know what to sell and to whom in interactive scenarios.
Для кого этот тренажер?
- All sales professionals
- Everyone involved in negotiations
- Beginner sales reps
- Call center managers
- Sales managers