How to Keep Your Cool with Customers

Вы научитесь…

Maintain your calmness

Get the correct type of feedback

Effectively deal with angry or upset customers

Pick up on clients' needs

Тренажер

Начали: 16

О чем этот тренажер?

This simulator will place the participant in a variety of situations where they will have to reach an agreement with a customer, whether that would be to sell them something, or to solve a problem they’re having.

Learn how to interpret what customers tell you correctly, how
to retain your composure in difficult situations, and how
to know what to sell and to whom in interactive scenarios.

Для кого этот тренажер?

All sales professionals
Sales managers
Everyone involved in negotiations
Beginner sales reps
Call center managers