Business Case
Started:
1252
What is this course about?
This simulator is designed to help sales personnel cope withthe pressure of handling difficult conversations with aggressive
and upset customers.
You will learn how to pacify hostile situations, calm down upset customers, offer them effective solutions, and maintain
your composure.
Who is this course for?
- Call center agents
- Call center managers
- Everyone involved in negotiations
- Sales development reps
- Sales managers
- Client managers
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