Learning the Proper Sales Call Etiquette

Lecturer:
  • Course type
    Sales Simulation
  • Total duration
    15 minutes
  • Started
    26

What is this simulator about

This simulator is designed for call center personnel.

You will learn the proper sales call etiquette, which includes
things like proper introductions, the best ways to call clients back, referencing earlier conversations with clients, transferring calls,
and good ways to end conversations.

The simulator will consist of multiple choice, fill in the blank, drag and drop, and other exercises to help you learn proper sales
call etiquette.

You will learn how to…

  • Work towards a solution
  • Conduct negotiations by phone effectively
  • Develop sales skills
  • Manage sales negotiations

Who is this
simulator for?

  • All sales professionals
  • Call center agents
  • Call center managers
  • Sales managers
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