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15 минут
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Sales | Для профессии «Inbound Call Center Agent»

Learning the Proper Sales Call Etiquette

Вы научитесь…
Work towards a solution
Conduct negotiations by phone effectively
Develop sales skills
Manage sales negotiations
Начали: 20

О чем этот тренажер?

This simulator is designed for call center personnel.

You will learn the proper sales call etiquette, which includes
things like proper introductions, the best ways to call clients back, referencing earlier conversations with clients, transferring calls,
and good ways to end conversations.

The simulator will consist of multiple choice, fill in the blank, drag and drop, and other exercises to help you learn proper sales
call etiquette.


Для кого этот тренажер?

  • All sales professionals
  • Sales managers
  • Call center managers
  • Call center agents