Click to turn the sound on
20 minutes
Branching Storyline
Enroll in full Career Program and unlock all courses.
Go to Career Page

How to Manage Stress in a Call Center

You will learn how to…
Adapt your behavior
Identify stressors
Manage stress
Manage your energy
Business Case
Started: 1245

What is this course about?

This simulator will improve your skills in stress management in call centers-related situations. Designed for those call agents who need to manage their stress levels to cope with unpleasant situations, the simulator will provide the skills necessary to understand stress triggers and work on both situations and on your behavior. Retaking the simulator will provide you with new situations that will help you broaden your understanding of stress-management.

The simulator is aimed at those who want to decrease their stress levels to improve their quality of work and life.

Who is this course for?

  • Call center agents

Спасибо! Мы услышали ваше мнение.
Надеемся на продолжение обучения в 2020 году!