Sales
Accents Simulator
You will learn how to…
- Manage sales negotiations
- Build rapport with clients
- Effectively interact with people of different styles
- Conduct negotiations by phone effectively
Eduson
Eduson Tutor
Lecturer's bio
The course consists of lectures by leading Silicon Valley executives, who will share their practical experience. You will be given guidelines for starting a company and how to scale it.
Attorney Martin Nichols, a partner in the Corporate and Finance group, will cover the legal issues you will encounter during the process.
Top investors, including VC Funding guru John Doerr from Kleiner Perkins Caufield & Byers, will explain how VCs can use their connections, experience and recruiting capabilities to help you manage your company.
What is this simulator about
Your name is Alex and your job is to communicate with customers over the phone. You will have to deal with a diverse number of clients who have absolutely different problems. In addition, their command of English also varies quite widely.
Some of the clients have problems with bills or computers, others are looking for food to order, or are tracking their orders from online shops. You will meet both pleasant and nice customers, as well as some angry and difficult-to-handle clients.
Your main goal is to make each customer happy and satisfied with the level of service that your company provides.
Who is this
simulator for?
- Call center agents
- Call center managers
- Sales development reps
- Beginner sales reps
- Entrepreneurs
