Sales
How to Understand Verbal & Non-Verbal Signs
You will learn how to…
- Conduct negotiations
- Manage sales negotiations
- Assess a situation quickly
- Ask questions to identify customer needs
What is this course about?
This Eduson.tv mini-course will teach you to read and analyze information people subconsciously reveal during the negotiations. You will be capable of interpreting vague statements, random information “leakage”, identifying opponents’ priorities, and assessing the validity of the “bottom line”. You will be able to frame the “portrait” of usual nonverbal communication of the counterpart and track deviations from such – these can indicate the lie or a stress. By applying the knowledge acquired at the mini-course, you will be able to learn about the true intentions of the negotiating parties and successfully close the deal.
This mini-course is a part of 3-hour course by Charles Craver “Negotiations and Bargaining.”
Who is this course for?
- Executives
- Everyone involved in negotiations
- Everyone interested in career development
- Client managers
- Department heads