AE: How to Listen to the Customer Attentively

Lecturer:
  • Course type
    Sales Simulation
  • Total duration
    20 minutes
  • Started
    25

What is this simulator about

Your client may be very interested in your product and wants to make a deal with your company, but he also can have some terms and conditions to discuss. Attentive listening is a very important skill for any AE. Otherwise, there is an opportunity to spoil the deal.

In this simulator, you will learn how to listen to the customer attentively, clarify and ask follow-up questions, paraphrase and confirm understanding, summarize what has been said. The simulator will consist of a lot of audio materials, multiple choice, and other exercises to help you learn attentive listening.

You will learn how to…

  • Avoid common mistakes in sales
  • Develop personal qualities for successful sales
  • Develop sales skills
  • Make speaking more professional

Who is this
simulator for?

  • Account executives
  • All sales professionals
  • Sales managers
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