How to Handle Problem Employees

This Eduson.tv mini-course will teach you how not to succumb to emotional blackmail and other forms of manipulation, which you may encounter when dealing with “difficult people”. You will be able to react correctly to behavior exhibited by the “whiner”, the “pedant” and the “pessimist”, as well as by an aggressive or highly sensitive person. Thanks to this mini-course, you will learn how to overcome any difficulties when dealing with these kinds of employees, from crying to the silent reproach.