Sales
How to Find Out What a Customer Really Needs
Mini-course
10 minutes
Started: 2037
Rating: 92%
You will learn how to…
- Ask questions to identify customer needs
- Successfully work with clients in retail sales
What is this course about?
In this Eduson.tv mini-course you will learn how to identify your clients’ true needs. Jim Dion will teach you to use open-ended questions to get all the information you need. You will find out what to do if a customer is hesitant and does not know what exactly he or she wants. Thanks to the “How to Find Out What a Customer Really Needs” mini-course you will be able to create perfect solutions for your customers and win their loyalty.
Who is this course for?
- Store managers