В видео возможно упоминание Instagram и Facebook. Деятельность компании Meta Platforms Inc., которой принадлежит Instagram и Facebook, запрещена на территории РФ на основании осуществления ею экстремистской деятельности.
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Тип курсаТренажер
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Общая продолжительность25 минут
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Начали38
О чем этот тренажер?
In the simulator, you will find yourself in various situations where clients need your help. You will be offered different answers to the clients' problems and your task will be to choose the best option available. There are 5 types of tasks to train suggesting solutions to client's problem both in oral and written forms. You can try each section unlimited number of times to improve your communication and negotiation skills.
Practice persuading clients and learn to pose questions ensuring that they are happy with the options provided.
Вы научитесь…
- Analyze client's needs
- Choose appropriate words and expressions
- Create a mutual understanding with the client
- Effectively deal with angry or upset customers
Для кого этот тренажер?
- Call center agents
- All sales professionals
- Sales development reps
- Beginner sales reps
- Call center managers
