Sales

How to Find Solutions Independently

Тренажер
30 минут
Начали: 21

Вы научитесь…

  • Actively guide the dialogue with the client
  • Find solutions independently
  • Identify problems
  • Implement solutions

Eduson

Eduson Tutor

О лекторе

The course consists of lectures by leading Silicon Valley executives, who will share their practical experience. You will be given guidelines for starting a company and how to scale it.

Attorney Martin Nichols, a partner in the Corporate and Finance group, will cover the legal issues you will encounter during the process.

Top investors, including VC Funding guru John Doerr from Kleiner Perkins Caufield & Byers, will explain how VCs can use their connections, experience and recruiting capabilities to help you manage your company.

О чем этот тренажер?

This simulator will improve your skills in finding solutions independently.

Designed for those Call Center Agents, who have to act on their own, the simulator will provide the 6-step mechanism to solve client’s problems without help of others.

Going through all the stages of solving problems, you will learn how to identify the problem and it's impact on the client, sum up the problem, brainstorm possible solutions, choose the most appropriate one and implement it.

Для кого этот тренажер?

  • Call center agents